With over two decades of distinguished experience in the telecommunications and financial industries, Dr. Jassim Al Awadhi, Executive Director – Head of Enterprise Platforms at Emirates NBD, stands as a thought leader driving innovation at the intersection of technology, business, and customer experience.

His multifaceted career spans engineering, project management, product design, customer experience, and business process optimization. He has consistently pushed the boundaries of what technology can achieve in transforming both operations and customer engagement.

Beyond his engineering acumen, Dr. Al Awadhi plays a strategic leadership role in digital transformation, guiding major initiatives that leverage AI-driven platforms to improve enterprise performance, streamline processes, and accelerate innovation.

“Dr. Jassim Al Awadhi embodies the bridge between visionary leadership and practical innovation. His ability to merge telecom and finance expertise with AI-powered enterprise strategies positions him among the region’s foremost digital transformation leaders.”